Insights
Federal leaders describe pathways to IT modernization
<p>Federal agencies face ongoing hurdles to IT modernization, but leaders see promise in collaboration, cloud and AI to drive more efficient and effective government services.</p>
Workforce Tech
<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Whether bringing on new employees or ensuring that current ones are better able to do their jobs, technology has become increasingly significant to the way the federal government manages its employees.</p>
Back in the Crosshairs: Federal Unions Under Trump 2.0
<p>During his first term, the Trump administration frequently clashed with federal employee unions, prompting President Biden to position himself as a reliable ally. Now, with Trump back in office and a policy agenda that questions whether public-sector unions belong in government at all, the landscape has shifted dramatically.</p>
Mandiant M Trends Report
<p></p> <p>A key takeaway from M-Trends 2025 is that attackers are seizing every opportunity to further their objectives. One way they are doing this is through the use of infostealer malware, which is increasingly being used to enable intrusions using stolen credentials. Another growing trend is the targeting of unsecured data repositories, which is brought on by the lack of basic security hygiene. Additionally, attackers are exploiting the gaps and risks introduced as organizations continue their migrations to the cloud.</p> <p>The most common way attackers breached organizations in 2024 was through exploits, which we observed as the initial infection vector in 33% of our investigations. The financial sector continues to be the most targeted industry, making up a little more than 17% of our investigations. Global median dwell time has risen to 11 days from 10 days in 2023. This marks the first increase since the publication of the inaugural M-Trends in 2010 but is still below the 16 days reported in 2022. In M-Trends 2025, we take a look at how adversary notifications—notably in ransomware incidents—influence the global median dwell time metric. Download to learn more!</p>
Trust under attack
<p>Bots aren’t just supporting human activity online anymore. They’re outpacing it. Bots move at machine speed, hide in plain sight, and slip past simple defenses without a trace. What started as a tool for simple automation has become a weaponized threat.</p> <p>This eBook breaks down the full bot defense process: from fraud risk management to AI operations to real-time mitigation. It shows how agencies can combine detection tools, human oversight and clear communication to secure systems and earn trust.</p>
Closing gaps to improve program efficiency
<p>Improving constituent customer experiences (CX) is a critical step in fulfilling agencies’ missions of increasing utilization, government program efficiency and reducing program fraud. TransUnion<sup>®</sup> surveyed consumers about areas of possible friction in agency CX in light of their expectations, behaviors and concerns regarding safety and trust. Download this TransUnion report to identify possible gaps in agency technology, CX and operational tech stacks and discover insights to help improve constituent CX across all channels.</p>
Information Warfare
<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Read Defense One’s coverage of the Pentagon’s efforts to protect U.S. networks and dominate the information environment.</p>
Prompting guide 101
<p></p> <p>Public sector organizations rely on Google Workspace to deliver essential services to citizens, enhance productivity and collaboration across school systems, agencies and communities, and securely manage critical information.</p> <p>Now, with Google Workspace with Gemini achieving <a href="https://workspace.google.com/blog/identity-and-security/gemini-workspace-apps-and-gemini-app-are-first-achieve-fedramp-high-authorization?e=48754805">FedRAMP High certification</a>, teams across public sector agencies, higher education and K-12 institutions and research organizations can use Al-powered tools to streamline tasks and work more efficiently, foster teamwork and communication, and unlock data-driven insights for smarter decisions.</p> <p>Embedded generative Al-powered features can help public sector leaders draft documents, summarize lengthy reports, organize data, generate images, accelerate workflows, and facilitate richer virtual meetings.</p> <p>Download the Prompting Guide 101 to learn more.</p>
Navigating pitfalls in government AI adoption
<p>This guide provides a strategic framework for government IT professionals to adopt GenAI. It highlights the importance of robust governance, continuous monitoring and learning from pilot projects while also discussing the key pitfalls to avoid. NTT DATA's roadmap equips government IT leaders with the tools to drive innovation, maintain trust and uphold ethical standards. Download the guide today to discover how you can lead the way in ethical and efficient AI adoption.</p>
State of Grants Management and Technology Report 2025
<p>The 2025 State of Grants Management & Technology Report reveals a growing urgency for modernization in public sector grants management. Amid staffing shortages and rising demands, agencies face mounting challenges in compliance, funding access, and efficiency. Based on insights from public sector grants teams like yours, the report underscores the need for digital solutions, highlighting both interest and barriers to adoption across the sector.</p>
Reimagining how government operates missions for efficiency and impact
By Charles Kozel and Alex Rodriguez
AI, From Front Line to Back Office
<p><em>Route Fifty</em> explores how artificial intelligence is transforming not just citizen interactions, but also a host of back-office processes for state and local governments.</p>
